Terms of Service

Welcome to Western Mechanical Co., Inc. (“Western Mechanical,” “we,” “our,” or “us”). By using our website, submitting a service request, communicating with us, or receiving services, you agree to the terms outlined below.

1. Website Use

   You agree to use our website for lawful purposes only. You may not attempt to interfere with our website’s functionality, servers, or connected networks.

2. Services Provided

   Western Mechanical provides HVAC, plumbing, and mechanical contracting services. All service requests are subject to scheduling availability, verification, and approval by our team.

   Estimates are based on available information at the time of quote and may be revised if additional issues or requirements are identified.

3. User Information & Accuracy

   You agree that the information you provide (name, address, phone number, project details, etc.) is truthful and accurate.

   We rely on this information to schedule, dispatch, communicate, and perform services.

4. Text Messaging (SMS) Terms

   By providing your phone number, you consent to receiving SMS messages related to:

   • Service requests
   • Appointment confirmations
   • Technician arrival updates
   • Job progress notifications
   • Invoice or estimate communication
   • Customer support responses

   Message frequency varies.

   Message & data rates may apply.

   Reply STOP to unsubscribe or HELP for support.

   Western Mechanical will not sell or rent your mobile number to third parties for marketing purposes.

5. Appointment Policies

   Appointments may require:

   • Access to equipment areas
   • Onsite contact availability
   • Rescheduling due to weather, emergencies, or technician availability We reserve the right to reschedule appointments with advance notice when possible.
6. Payment & Billing

   Invoices are due as stated on the billing document. Late, incomplete, or outstanding payments may result in delays or suspension of service.

   Some services may require deposits or payment information upfront.

7. Limitation of Liability

   Western Mechanical is not liable for:

   • Damages resulting from misuse of equipment
   • Failures caused by pre-existing system issues
   • Losses arising from delays outside our control
   • Indirect, incidental, or consequential damages

   Our liability is limited to the fullest extent permitted by New Mexico law.

8. Third-Party Links & Tools

   Our website may include links to external pages or tools. Western Mechanical is not responsible for their content, policies, or data handling practices.

9. Intellectual Property

   All website content—including logos, images, text, and service descriptions—belongs to Western Mechanical and may not be reproduced without permission.

10. Changes to Terms

    We may update these Terms of Service occasionally. The “Last Updated” date reflects the current version. Continued use of our website or services indicates acceptance of revised terms.

11. Contact Information

    For questions regarding these Terms, contact us at:

    Western Mechanical Co., Inc.

    • 3301 Girard Blvd NE
    • Albuquerque, NM 87107
    • 505-341-4458
    • info@western-mech.com